Who I am
My professional journey spans continents and industries connected by a simple theme: I view research and design as a process to improve people’s lives.
I am driven by:
Serving others
Engaging with different cultures
Learning and improving
Building community, especially through music, dance, and art
Crafting memorable experiences, from everyday moments to once-in-a-lifetime events
Focusing on impact; I live by what Maya Angelou wrote: ”People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
Professional strengths
Empathizing through discovery
Integrating business and user perspectives
Driving vision and strategy
Communicating essence
Innovating continuously
Chasing the April 2024 solar eclipse
Expert-informed, human-centered research and design methods
“If there is any one secret of success, it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own.”
- Henry Ford
I balance expertise from subject matter experts, real-world user data, business knowledge, and technical perspectives to drive continuous improvement